Q&A

  • Ok cancel sold out product

    Emma Li | 2020-04-02 | Hits 275
    • Yes, please cancel sold out T-shirt (white colour) Could you help me to choice other same price T-shirt instead this sold out one? Or other colour is find, as I don’t want to refund usd$18. Please delivery product soon. Thank you Emma
  • EVISU | 2020-04-02

    Dear customer,

    Apreciate for your reply
    If you want to change the item instead sold out, should reorder...
    So we will cancel the product and then processing the delivery the resting items
    The refund process will be completed within 5 days
    If you cannot check the refund amount, please leave the comment again

    Thank you
    Have a nice day

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